Making Contact by Email

Email contact [admin@scitribunal.org.uk] is by far the most effective and efficient way of contacting the SCI Tribunal. You can email any time. It is cheap from anywhere on the globe. At the Tribunal office, a list of inbox emails allows us to see at a glance which messages are urgent, which ones are making routine requests, which ones present problems, etc.. It is only natural that everyone thinks that his/her case is the most urgent, or the most important, or at least not unimportant. Of course, every case is important. But only those of us at the Tribunal know the number of cases, what stage each is at, what problems each one has, etc.. This is as it should be, of course, but for that same reason it permits us - indeed, demands of us - to take into account the whole picture when processing petitions, concerns, complaints, etc.. The use of email means that there is also a clear record in black and white of how things have unfolded. That is good for everyone.

While we must presume that routine requests are made in good faith and by the actual person who sends in the email, more serious matters for the case are better committed to a signed and dated letter delivered to us by regular mail [not by email]. Although this may seem very formal, it is actually these very formalities which favour an efficient, informed and professional handling of something so serious as a marriage nullity case. For this same reason, should any email raise a matter which the Judge considers to be important for the formal documentation of the case, he will ask the author to print out that email, sign it and date it, and then post it to the Tribunal.

We, of course, understand that not everyone uses email but this is our preferred way of communicating.

Making Contact by Telephone

Please read the following before telephoning the Tribunal [0141 427 3036]:

Like any law court, the SCI Tribunal has to deal with many cases and people. The law itself requires that cases be started in the order in which they are submitted. It is therefore essential that the Tribunal staff be allowed to plan and administer their time wisely. No-one should be prejudiced because a disproportionate amount of time is being given to others who, simply by telephoning, demand it. Marriage nullity cases are understandably fraught with deep and painful emotions and sometimes this may lead a person to pick up the phone and speak in a way which is neither fair nor helpful. 

In order to preserve order and decorum for everyone, the Tribunal telephone system works on the following guidelines.

Firstly, certain routine requests made by telephone, e.g. for the nullity application forms [which would be for someone with no internet access], are handled by an automated message inviting the caller to leave name and address, etc..

Secondly, inquiries about an ongoing case - which may only be made by a party to the marriage, not by a friend or relative, etc. - are also processed by inviting the caller to leave a phone message. This gives time to the administrative staff to source the case file and so to be fully informed of the current status of the case before returning the phone-call either by telephone or by email. 

Thirdly, an automated message informs anyone who wishes to contact the Judicial Vicar or Presiding Judge that this must be done in writing.

On this last point, for the sake of the completeness of the case file, it is obligatory that any complaints, questions, etc., which are directed to the Judicial Vicar and/or Presiding Judge, leave a paper trail. Letters should be dated and signed in ink. Writing allows people to formulate their message carefully and precisely thus permitting a response in kind. It also means that there is no uncertainty or dispute as to who said what when, and avoids any suspicion that one party is receiving preferential treatment over the other. All written exchanges of this nature, but under the direction of the Judge, are entered into evidence so that, at the proper junction of the process, each party may see what the other has written in the exercise of their right of defence.

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